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Practice Management

Patricia Hawitt Palmer
THP_finalPractice Manager / Managing Partner

Trish has responsibility for the day-to-day organisation and strategic management of the practice and for supporting the clinical &  administrative teams to ensure the surgery runs smoothly.






Administration

Victoria Pilkington

Vicki_finalDeputy Practice Manager

Victoria's roles include:
  • Managing the reception team
  • Co-ordinating Multi Disciplinary Team meetings
  • Administration research lead
  • Prescriptions lead
  • Vulnerable Adults lead co-ordinator
  • Supporting the Practice Manager with a range of projects

 

 

Tracey Brown

Clinical Administration

Sue Jacka

Finance Administrator

Lorna North

Prescription Administrator

Deals with Prescriptions & Queries

Tanzeem Ahmed

Summariser / Administrator

Tan_finalTan's roles include:
Summarising notes
She is also a Vulnerable Adults co-ordinator
Abby Hill

Administrator

  • Patient Correspondence
  • Registrations and Deductions
  • Vasectomy admin

Anne Mcdonnell

Admin Apprentice


Reception

Sue Hughes
Reception / Administrator
Sue_H_final
Other roles:
Sue is also our Carer's Champion








Donna Pipe

Reception/Administration

Antoinette Farrant

Reception/Administration

Sadaf Saqib

Reception/Administration

Amber Speller

Reception/Administration

Amber

Clare Fitzjohn

Reception/Administration

Charis Rodda

Reception/Administration

Alice Thompson

Reception Apprentice

Rosemarie Benson

Reception/Administration


Secretaries

The practice secretaries provide a vital service to patients that need referring on to specialist clinics. They generate the GP referral letters and can also book your hospital appointment via the ‘Choose and Book’ service. The secretaries will deal with patient queries with regards to letters and referrals. They can also provide information for private clinics and secondary care.

The secretaries process all incoming & outgoing copies of medical records, GP reports and claim forms for Insurance or Medical companies. This includes invoicing for these private non-NHS services. They also provide GP letters for patients as a Non-NHS service.

Joanne Clarke

Medical Secretary / Administrator

Jo_(sec)_final

Angela Christmas

Admin & Secretarial Assistant

Liz Hunt

Medical Secretary / Administrator

Lila Bentley

Medical Secretary / Administrator

Melanie Santos

Secretarial Apprentice


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