ACORN SURGERY

ACORN SURGERY

The Oak Tree Centre, 1 Oak Drive, Huntingdon, Cambridgeshire, PE29 7HN

Current time is 15:15 - Sorry, we're currently closed. Please call NHS 111

NHS

Telephone: 01480 483100

If you need to cancel an appointment, call 01480 483100 and select Option 5

New Telephone System.

Posted on January 26th, 2022

Dear Patients, we are delighted to report that our new telephone system has been successfully installed and is already demonstrating benefits to our patients. The new system offers a range of options and directs the call to the most appropriate service or member of the team which is reducing wait times. So far this morning, our first day with the new system in place, patients are having to wait no longer than 8 minutes for their call to be answered. We will continue to make improvements to the system over the next week or two, including the option for patients to have a call back rather than waiting in the queue. We would really like to hear your experiences and feedback on the new system.