We are working closely with our Pharmacists in the Community to provide advice, care and treatment to patients on a same-day referral basis. Community Pharmacists train for at least 5 years in the treatment of minor illness and many have vast experience of providing care to people in the community setting. So that we can make sure our patients see the right person at the right time in the right place, our GPs want the Reception Team to ask patients the reason for their request for an appointment as a Pharmacist might be the most appropriate colleague to help. This will make time for the GPs and our Advanced Nurse Practitioners to deal with more complex health problems that patients have. Please work with us by giving our Reception Team brief information about your condition or the problem you are contacting us about so we can continue to provide the very best service possible.