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Only call 111 if you cannot get help online.
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Our mission statement is ‘Listening, learning, improving and caring’.
The Acorn Surgery Patient Participation Group (PPG) was originally established in 2007. Within the PPG we have two established groups – the Acorn Patient Team (APT) who meet face to face on a monthly basis at the Practice and the other, known as the Patient Reference Group (PRG) - a virtual group who communicate mainly via email and whose views are sought by the Practice on a range of matters.
Membership is open to all patients registered with the Practice. The Group's aim is to break down barriers and improve communication and information sharing between patients and the surgery and to work with the staff teams as their ‘critical friend’.
Your APT presently consists of a group of around 10 members who are patients at this Practice. The Team works voluntarily to provide a two-way communication between patients and staff and also supports the Practice by improving services provided to patients. We have an excellent working relationship with the Practice Manager who acts as a link to the Practice partners and staff on all relevant issues related to the Surgery. We would very much welcome additional members to join us, especially patients with young families and those who represent the ethnic and cultural diversity that the Practice enjoys. If you are interested in joining the APT and feel that you can contribute in any way to our work, please come along to our next meeting, contact our Practice Manager on 01480 483100 or email firstname.lastname@example.org
The group meets at 6pm on the last Tuesday of each month at the Surgery and you will find details of all of our meeting dates in 2018 in the surgery waiting room on the Patient Group notice board and on the surgery website.
We are pleased to be affiliated to the National Association of Patient Participation(N.A.P.P) www.napp.org.uk
Patient Reference Group
If you are interested in becoming a member of the
Patient Reference Group please complete our registration form – click here – or simply email the surgery at email@example.com
Young Patients’ Group (new for 2018)
As the Practice has a young patient population, we are working hard to set up a group for our young patients, aged 13 to early 20s to address specific issues that young people have and to tailor our services to suit. More information is available from our Practice Manager.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
The Acorn Patient Team, meets at the Oak Tree Centre on the last Tuesday of each month from 6-7pm. Dates for 2018 can be found HERE
February's meeting minutes are at the approval stage and will be uploaded shortly.
Meeting Agenda March 2018
Minutes of last year's meetings can be found below.
The next meeting of the PPG (known as the Acorn Patient Team) is Tuesday 30 May, 6pm at the Surgery.
November meeting minutes
October meeting minutes
September meeting minutes
August meeting minutes
2016 Annual General Meeting Minutes (AGM)
July meeting minutes
June meeting minutes
May meeting minutes
April meeting minutes
March meeting minutes
February meeting minutes
January meeting minutes
ANNUAL GENERAL MEETING MINUTES 2015 Click to view
Acorn Patient Team Review of the Year 2015
Acorn Surgery Review of the Year 2015 Click to view
Our Patient Participation Group - the Acorn Patient Team - follows set Terms of Reference which can be viewed below
We have produced a Welcome Pack for new members. See below for details.
Welcome from the Chair
Terms of Reference for PPG
PPG Information Leaflet
Group ground rules
PPG & PRG information
Meeting dates 2018
Our next Newsletter is due in the late summer/autumn of 2017. Please sign up to receive a copy. https://www.mysurgerywebsite.co.uk/secure/subscribe.aspx?p=D81633 or click on the link at the bottom of the website Home Page
Practice newsletterAutumn 2014.pdf
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
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