The Oak Tree Centre, 1 Oak Drive, Huntingdon, Cambridgeshire, PE29 7HN

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Patient Information Leaflet – Repeat Prescribing

IMPORTANT NOTIFICATION: When requesting any item which is NOT on your repeat list, please give a reason. Requests without a reason may not be processed.

Medication for Travel and Medical Procedure Anxiety.
For more info click here: Medications for Travel related and Medical Procedure Anxiety

Patients on repeat medication can order repeat prescriptions in a number of ways.

  • Whichever method is chosen, we need a minimum of 72 hours (3 working days) notice to follow safe-prescribing processes. Please allow three full working days (if submitted before 14:00) for prescriptions to be processed and remember to take weekends and bank holidays into account.
  • Our Practice policy is to prescribe 28 days’ supply. In exceptional circumstances individual cases will be considered by our GPs.
  • Please see Patient information leaflet for full details.

Medication Reviews:

  • Patients on repeat medication will be asked to consult with a doctor, nurse practitioner, clinical pharmacist or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.  This is to make sure patients are kept safe, are on the best dose of medication and in some cases to check if there are any adverse side effects.
  • Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

How to order your repeat medication:

  • Online – using the following LINK .
  • In person – post in the black prescription box in the waiting room.
  • Email – to
  • By post – please enclose a stamped addressed envelope.

The NHS Electronic Prescription Service is available from the Acorn Surgery. Prescriptions are sent direct to the Pharmacy of your choice without the need for a paper prescription.

Pharmacy Collection Service:

  • If you wish to take advantage of the repeat prescription collection service organised by local chemists, you will need to speak to the individual pharmacy and they will explain their procedure to you.
  • We are happy to send your prescription to a local chemist for dispensing and collection.

On-site Pharmacy:

  • We are fortunate that there is a Community Pharmacy on the same site as the Practice, with easy access from our main Patient Waiting Area.
  • We enjoy an excellent working relationship with the Pharmacists and their dedicated team.
  • They are happy to dispense any medications for patients and keep a well-stocked chemist’s shop alongside the dispensary.
  • They can advise you on any minor illness and appropriate treatment.
  • They are part of the Community Pharmacy Referral Scheme –

Lost prescriptions or medication:

  •  Confirmation is needed that adequate steps have been taken to locate the lost prescription or medication before the request is passed to the GP.
  • A note of the event will be recorded in the patient’s medical record.
  • An incident report will be documented in the Practice records.
  • For safety reasons, patients who have lost or had stolen prescriptions for medication liable to abuse (including controlled drugs) must notify the Police and MUST inform the Practice of the incident/crime number before any further prescription is considered for issue.

Prescriptions Charges and Exemptions:

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

Prescription (per item): £9.35

3-month PPC: £30.25

12-month prepayment certificate (PPC): £108.10

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website

Private prescriptions & Holiday Requests:

A message appears on the patient’s record that prescriptions are to be issued as ‘private’.  A charge is made the provision of the private  prescription in all circumstances other than medication for erectile dysfunction.  Where a patient requests a medication for holidays, these will be provided as a private prescription if approved by the GP.  There will be a charge for this type of prescription.

Private prescriptions are processed separately to NHS Prescriptions and the administration of these will be handled by the Prescription Team in conjunction with the GP.

Patients should be aware that in some circumstances the pharmacy may also charge a dispensing fee.

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