This quick guide and this animation are available to support patients using video consultations. These resources are relevant to any video consultation technology and any clinical setting.

The animation can be accessed in: Arabic, Bengali, Bulgarian, Italian, Polish, Punjabi, Romanian and Urdu, as well as British Sign Language. The quick guide is available to download on our website in the same languages.

SYSTMONLINE - Register / Book appointment / Order Prescription

TRANSLATED MATERIALS

Patient Survey

Friends & Family Test

Research

Patient Participation Group

Social Media Links

Sick Note

Online Access

Opening Times

Monday
08:00 until 18:00
Tuesday
08:00 until 18:00
Wednesday
08:00 until 18:00
Thursday
08:00 until 18:00
Friday
08:00 until 18:00
Saturday
CLOSED
Sunday
CLOSED

Useful Links

	Very easy	Fairly easy	Not very easy	Very difficult	N/A
Getting through on the phone
Speaking to a doctor on the phone
Speaking to a nurse on the phone
Obtaining test results by phone

	Very good	Good	Average	Poor	Very poor
Giving you enough time
Asking about your symptoms
Listening to you
Explaining tests & treatment
Involving you in decisions about your care
Treating you with care and concern
Taking your problems seriously

	Very good	Good	Average	Poor	Very poor
Giving you enough time
Asking about your symptoms
Listening to you
Explaining tests & treatment
Involving you in decisions about your care
Treating you with care and concern
Taking your problems seriously