Booking an Appointment

You can contact us about making an appointment or an administrative issue by clicking here.

This online form is available for medical messages from 7am to 6pm Monday to Friday.

Only administration questions can be asked at other times.

This short online form is the quickest and simplest way for the majority of our patients to access our team for assistance.

Our phone lines remain open for anyone with accessibility needs who might find difficulty completing this form, please contact us on 01480 483100 if you require any assistance.

Important Information

All online requests received will be reviewed within 2 working days by our duty team.

If you are seriously unwell, call 111 or 999.

  • The submitted forms will only be read during office hours.
  • The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays.
  • They will not be read Monday-Friday between the hours of 17.30 – 07.00.

Cancelling an Appointment

Call our main Practice telephone line and choose option number 1 to cancel your appointment; there will be no queue involved.

Home Visits

Whilst we encourage our patients to come to the Surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 11:00.

You may only request a home visit if you are housebound or are too ill to visit the Practice. Your GP or a clinical colleague will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable us schedule house calls.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered and have a child under five years.