Practice & Patient Feedback

Your feedback is important to us as it helps us learn what we are doing well and what we can do to improve.

Most of our patients will receive a follow up text message after their appointment to invite them to leave feedback (which can be anonymous if you wish) and the form can also be accessed by visiting this page.

We also have a separate procedure for complaints, details can be found here.

July 2024 Feedback

  • I’m happy with my treatment all round. Thanks to all involved.
  • My appointment was in time. The staff member explained everything. She was polite, friendly and professional. A fantastic service!
  • Friendly and welcoming as always
  • Appointment on time. Phlebotomist was professional and caring.
  • Very short time waiting to be seen and a very friendly and helpful person that carried out my blood test.
  • Staff Friendly and on time
  • Staff members were ready for my appointment no waiting and professional help
  • Prompt appointment, polite & punctual
  • Lovely friendly staff. I always get excellent care at The Acorn Surgery.
  • Staff and practitioners once again really helpful and professional.